Chase Bank

Contacts

Address:
2314 North Chester Avenue, Bakersfield, CA 93308
Get directions

Website:
locator.chase.com

Phone number:
+1 661-391-4810

Categories:
Establishment   Atm   Finance   Bank  

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Reviews about Chase Bank

• J W

  Jul, 08 2018
  ★ ☆ ☆ ☆ ☆
  Nasty scandalous workers, including the condescending branch manager. I came in around 5pm with my disabled blind mother. I asked a woman with several children seated across from me do I need to sign in?
  
  Lo and behold there was a clipboard near the entrance and before I could sign it, two male Chase bankers approached me in the seating area.... Both employees engaged in an orchestrated skit of racial intimidation and community harassment in order to deny me services.
  
  One employee exclaimed that there going on "lunch break" and the other male associate would not be able to help me because" opening an account would take over 40 minutes." How was they so sure of that? I find it suspicious that there was a scheduled lunch break an hour before closing time. I dont believe that the process would have taken 40 minutes to complete as I already had documents with me to open a savings acct and deposit a check.
  
  My mother asked to speak with a branch manager and intially tried to thwart that by claiming she was busy. In less then 45 seconds, Mrs. Frances Branch
  comes out in a rushed blatantly disgusted demeanor, as if I interrupted her time..... Frances, was very rude towards me when I asked why I could not be seen by a banker and it was only one other customer before me and the customer was almost done with her Appt.
  There was still time for me to open my savings account.
  
  Next, I tried to charge my phone to contact my ride to get home.... I walked to the outlet to get about 5 minutes of charge and this "manager" makes a beeline towards me and scolded me that,
  " you are not allowed to charge anything in our system here you have to remove your cord NOW!!!" Mind you it was a plain wall outlet....
  
  I am appalled and sickedned at the discriminatory tactics to deny services conducted by David; his unnamed associate and the Branch Manager. This was a rehearsed campaign of organized harassment to discourage people of a certain race from
  seeking banking services from JP Morgan Chase.
  
  I will see what the Consumer Finance Protections Bureau and The Federal Deposit Insurance Commission (FDIC) has to say about their atrocious customer services practices, or lack thereof. It was FAKE NEWS that they could not open up my account before 6pm today!

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