Professional Realty Management

Contacts

Address:
100 South H Street, Bakersfield, CA 93304
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Website:
prorealtymanagement.com

Phone number:
+1 661-327-9323

Categories:
Establishment   Real estate agency  

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Reviews about Professional Realty Management

• Akilae Gorimani

  Nov, 16 2017
  ★ ☆ ☆ ☆ ☆
  UNPROFESSIONAL REALTY MANAGEMENT, 100 S H St. Bakersfield, CA 93304
  
  If I could rate lower than 1 star - I ABSOLUTELY would. The very first time I walked in to inquire about a property and get a key to view it, there was two other gentlemen (one I'm assuming was a manager?) having an INCREDIBLY loud conversation right in the middle of the lobby as I was attempting to speak over them with the lady behind the desk - to the point that I had to repeat myself several times JUST in order to be heard over their obnoxious chatter.
  
  I obtained a key, checked out the property, and then took out an application. I returned the next day to submit it and pay my credit check fee and ask a few questions to finish the application - there, yet again, was ANOTHER pair of gentlemen having an even LOUDER conversation that once again forced me to repeat my questions over and over to be heard by the receptionist.. In my opinion, this is extremely rude when there is a potential client in the room. Anyone else agree?
  
  Just for reference - I was denied - which is 100% fine with me and not at all a factor in this negative review, as my credit history is my OWN responsibility to manage - no one else.
  
  However, it is purely the lack of professionalism of the people working in this office. Afterward, I requested to speak with a manager in order to discuss my application further and maybe suggest paying 2-3 additional month's rent or a higher deposit... and this is when they started giving me the run around. Repeatedly, they promised to have a manager call me and not ONCE did it ever occur. They didn't even bother to ask for my name OR number either time!
  
  It seems like once they had processed/denied my application, all of the professionalism went out the window. Every contact witht them since has been incredibly dismissive and rude. The two ladies that work in the front HAVE to be relatives or friends of the owner of the company, because there is absolutely no way they would be employed in a position that involves so much customer interaction otherwise..
  
  I will ABSOLUTELY be submitting an additional review, and possible complaint, to the Better Business Bureau and I highly discourage ANYONE from ever using this realty company.
  
  Best of luck to all the rest of you looking for a home!

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